Toll Free: 888-909-7002
Beyond The Rainbow Children's Books and Toy Shop is a family owned and operated children's books and specialty toy shop in Raleigh, NC. We specialize in multicultural children's books such as Native, Latino, African and Asian American with a variety of Bilingual books. We also carry a wide range of specialty toys, arts & crafts, multi-ethnic dolls and games.
Our vision and goal is to empower all children of diverse cultures by providing them the tools that will help children excel in today's educational environment. Our line of children's books are giving children the opportunity to read about different cultures that can help them adapt to our changing society, while giving children the practice they need to build their reading and vocabulary skills.
Beyond the Rainbow Children's Books and Toy Shop also carry a wide range of toys and games to build the child's fine motor skills, gross motor skills, eye/hand coordination, cognitive and vision perception, language development, music appreciation and many more developmental skills.
Beyond the Rainbow Children's Books and Toy Shop pride ourselves into bringing you the most unique products we can find to give children hours of reading or playing time that will also build their imagination and thinking skills.
We are parents, too. That is why we put our time and research into finding great quality toys and books to enrich young lives and bring families close.
Robert & Pamela
Toy Safety:
We at Beyond the Rainbow take pride in making sure all our products we carry are from manufactures with up to date compliance with the new CPSIA regulations. August 2009, the Consumer Product Safety Improvement Act (CPSIA) changes came into effect to consumer product safety laws in the USA.
Our vision and goal is to empower all children of diverse cultures by providing them the tools that will help children excel in today's educational environment. Our line of children's books are giving children the opportunity to read about different cultures that can help them adapt to our changing society, while giving children the practice they need to build their reading and vocabulary skills.
Beyond the Rainbow Children's Books and Toy Shop also carry a wide range of toys and games to build the child's fine motor skills, gross motor skills, eye/hand coordination, cognitive and vision perception, language development, music appreciation and many more developmental skills.
Beyond the Rainbow Children's Books and Toy Shop pride ourselves into bringing you the most unique products we can find to give children hours of reading or playing time that will also build their imagination and thinking skills.
We are parents, too. That is why we put our time and research into finding great quality toys and books to enrich young lives and bring families close.
Robert & Pamela
Toy Safety:
We at Beyond the Rainbow take pride in making sure all our products we carry are from manufactures with up to date compliance with the new CPSIA regulations. August 2009, the Consumer Product Safety Improvement Act (CPSIA) changes came into effect to consumer product safety laws in the USA.
Our contact information
By Phone:
1-888-909-7002
By standard mail:
Beyond the Rainbow
3633 Jordanmill Court
Raleigh, NC, 27616
By email:
info@beyondtherainbowbooks.com
By Phone:
1-888-909-7002
By standard mail:
Beyond the Rainbow
3633 Jordanmill Court
Raleigh, NC, 27616
By email:
info@beyondtherainbowbooks.com
SHIPPING INFORMATION:
Standard shipments are made through UPS Ground, UPS 2nd Day, UPS Next Day Air, if selected from drop down menu during checkout, and USPS (United States Postal Service). UPS Ground Residential Delivery is delivered Monday – Friday, USPS is Monday - Saturday. Orders placed by 1:00 PM Eastern time will be shipped on the same day, otherwise within 24 hours. Orders placed Monday – Thursday normally ships within 24 hours. Orders placed Friday normally ships on Monday.
Domestic Shipping: Shipping cost is calculated automatically by UPS based on the weight of the package and the distance to its destination. All orders shipped within the continental United States are shipped via UPS Ground, UPS 2nd Day, UPS Next Day and USPS Priority. UPS does not deliver to PO Boxes.
Unconditional 100% Satisfaction. We expect our customers to be 100% satisfied with the products we sell and the service we provide. If at any time in the next 30 days you are NOT 100% satisfied, you may send your purchase back for a refund for the price paid for the merchandise (minus the shipping and handling).
Refund, Returns and Cancellation Policies:
Beyond The Rainbow Children's Books and Toys offer a 30 day, money-back guarantee on games and toys only. If you are unhappy with an item, you may return it for a full refund excluding the shipping and handling charges, providing the game or toy has not been played with and is in its original package. To receive a refund, you must include your name, address, and phone number along with the original receipt and email us at info@beyondtherainbowbooks.com. We will issue you a RMA number via email to include with the returned item.
To return an item purchased from Beyondtherainbowbooks.com, please use an insured or traceable carrier and ship to: Beyond The Rainbow, 3633 Jordanmill Court, Raleigh, NC 27616 once you receive the RMA number. Your item(s) must be returned within 30 calendar days of your original order arriving. All items must be in their new, unused condition and returned in original packaging. Original shipping and handling charges are non-refundable.
FREQUENTLY ASKED QUESTIONS:
How do I contact the company?
By Phone:
888.909-7002
By Snail Mail:
Beyond the Rainbow Books
3633 Jordanmill Court
Raleigh, NC, 27616
By Email:
info@beyondtherainbowbooks.com
Are your books returnable?
Unfortunately, our books are not returnable. Our toys can be returned if they are in the original none open sealed package along with the receipt within 30 days.
How long does it take to ship items?
We generally ship items the same business day if orders are placed before 1:00PM EST. If not, the items will be shipped the next business day. So orders are received within 3 to 6 business days. Items that are shipped from the manufacture will ship within 3 to 7 business days as noted on items page.
Orders placed with UPS 2nd Day Air will be shipped the next business day if placed after 12:00PM EST. Packages will arrive two days after the ship date, excluding weekends and holidays.
Do you ship internationally?
No.
Do you ship to P.O. Box addresses or an APO/FPO addresses?
Yes.
Can I order with checks or money orders?
No.
When will my credit card be charged?
Credit cards are generally charged when we receive your order.
Do you retain credit card information?
No, we delete all credit card information after 30 days. Your credit card is encrypted when you place your order through our SSL (Secure Socket Layer) server. So your credit card and information is safe.
Will personal information be sold to third parties?
Never! Beyond the Rainbow Children's Books and Toys will never sell, trade, rent or give individually identifying information to third parties, ever! We only use the collected personal information to process orders, deliver orders, contact customers regarding questions about orders, and improve the website to better serve our customers.
Standard shipments are made through UPS Ground, UPS 2nd Day, UPS Next Day Air, if selected from drop down menu during checkout, and USPS (United States Postal Service). UPS Ground Residential Delivery is delivered Monday – Friday, USPS is Monday - Saturday. Orders placed by 1:00 PM Eastern time will be shipped on the same day, otherwise within 24 hours. Orders placed Monday – Thursday normally ships within 24 hours. Orders placed Friday normally ships on Monday.
Domestic Shipping: Shipping cost is calculated automatically by UPS based on the weight of the package and the distance to its destination. All orders shipped within the continental United States are shipped via UPS Ground, UPS 2nd Day, UPS Next Day and USPS Priority. UPS does not deliver to PO Boxes.
Unconditional 100% Satisfaction. We expect our customers to be 100% satisfied with the products we sell and the service we provide. If at any time in the next 30 days you are NOT 100% satisfied, you may send your purchase back for a refund for the price paid for the merchandise (minus the shipping and handling).
Refund, Returns and Cancellation Policies:
Beyond The Rainbow Children's Books and Toys offer a 30 day, money-back guarantee on games and toys only. If you are unhappy with an item, you may return it for a full refund excluding the shipping and handling charges, providing the game or toy has not been played with and is in its original package. To receive a refund, you must include your name, address, and phone number along with the original receipt and email us at info@beyondtherainbowbooks.com. We will issue you a RMA number via email to include with the returned item.
To return an item purchased from Beyondtherainbowbooks.com, please use an insured or traceable carrier and ship to: Beyond The Rainbow, 3633 Jordanmill Court, Raleigh, NC 27616 once you receive the RMA number. Your item(s) must be returned within 30 calendar days of your original order arriving. All items must be in their new, unused condition and returned in original packaging. Original shipping and handling charges are non-refundable.
FREQUENTLY ASKED QUESTIONS:
How do I contact the company?
By Phone:
888.909-7002
By Snail Mail:
Beyond the Rainbow Books
3633 Jordanmill Court
Raleigh, NC, 27616
By Email:
info@beyondtherainbowbooks.com
Are your books returnable?
Unfortunately, our books are not returnable. Our toys can be returned if they are in the original none open sealed package along with the receipt within 30 days.
How long does it take to ship items?
We generally ship items the same business day if orders are placed before 1:00PM EST. If not, the items will be shipped the next business day. So orders are received within 3 to 6 business days. Items that are shipped from the manufacture will ship within 3 to 7 business days as noted on items page.
Orders placed with UPS 2nd Day Air will be shipped the next business day if placed after 12:00PM EST. Packages will arrive two days after the ship date, excluding weekends and holidays.
Do you ship internationally?
No.
Do you ship to P.O. Box addresses or an APO/FPO addresses?
Yes.
Can I order with checks or money orders?
No.
When will my credit card be charged?
Credit cards are generally charged when we receive your order.
Do you retain credit card information?
No, we delete all credit card information after 30 days. Your credit card is encrypted when you place your order through our SSL (Secure Socket Layer) server. So your credit card and information is safe.
Will personal information be sold to third parties?
Never! Beyond the Rainbow Children's Books and Toys will never sell, trade, rent or give individually identifying information to third parties, ever! We only use the collected personal information to process orders, deliver orders, contact customers regarding questions about orders, and improve the website to better serve our customers.
